Frequently Asked Questions (FAQs)
Welcome to the Aahan and Sisters Hub Help Center. Find quick answers to the most common questions about orders, shipping, returns, and more.
π Orders
Q. How do I place an order?
Simply browse our products, add them to your cart, and complete checkout using your preferred payment method.
Q. Can I modify or cancel my order?
Orders can be cancelled or modified within 12 hours of placement. After that, they enter processing and cannot be changed.
π Shipping and Delivery
Q. How long does delivery take?
Orders are usually delivered within 5β9 business days, depending on your location.
Q. Do you offer express or international shipping?
Currently, we ship across India only. Express shipping may be offered on select items.
π³ Payments and Security
Q. What payment methods do you accept?
We accept UPI, cards, wallets, net banking, and COD (where available).
Q. Is it safe to shop on your website?
Yes. Our website uses SSL encryption and trusted payment gateways to ensure your data is secure.
π Returns and Refunds
Q. Can I return or exchange a product?
Yes, within 7 days of delivery if the item is unused and in original condition. Customized items are not returnable.
Q. What proof do I need for returns?
You must provide photo and video proof of unboxing to be eligible for a return or refund.
π Customization
Q. Can I create my own T-shirt design?
Yes! Use our “Create Your Own T-Shirt” tool to upload your design or text.
Q. Are customized items returnable?
No. Customized products are made to order and cannot be returned unless damaged or incorrect.
π Still Need Help?
Weβre available 24/7 to assist you!
π§ Email: support@aahanandsistershub.com
π± WhatsApp Support: Click here to Message Us.
Or visit our Contact Us page.